Category: Myth Vs Reality

Personal and business relationships blur naturally when you already know someone socially, or have known them for years before you ever traded together. Treating a friend differently in business doesn’t protect the friendship. It delays an uncomfortable conversation, and the delay usually makes that conversation harder, not easier, when it finally happens.

Scale feels like safety. A large, well-known company seems inherently more stable than a small one, simply by virtue of its size and visibility. Carillion. Wilko. Thomas Cook. Debenhams. Britishvolt. Every one of these was a large, established, well-known business right up until it wasn’t.

Don’t worry, they’ll pay at month end. That’s just how they operate”. A genuine month-end payment run is a process. A repeated promise of “month end” with no month actually delivering payment is an excuse wearing the clothes of a process.

“I don’t want to upset them”. Are you avoiding this conversation because the customer is genuinely likely to be upset, or because you’re uncomfortable having it?

Media portrayals and old industry reputations have shaped a lasting image of debt collection as intimidating, involving threats and pressure tactics. Some agencies genuinely have operated this way, and a handful of high profile cases have reinforced the stereotype for the whole industry. Business owners understandably don’t want their name, or their customer relationship, associated…

Busy is rarely the actual reason a payment doesn’t happen on time. Businesses find time for the things they’ve decided matter: wages get paid, rent gets paid, HMRC gets paid, and the suppliers who’ve made the most noise get paid.

Busy is rarely the actual reason a payment doesn’t happen on time. Businesses find time for the things they’ve decided matter: wages get paid, rent gets paid, HMRC gets paid, and the suppliers who’ve made the most noise get paid.

When a debtor does not pay after judgment or when an undisputed debt remains unpaid, UK creditors have several enforcement and insolvency tools to turn a paper claim into real recovery. Choosing the right option depends mainly on who the debtor is, what assets they have and how quickly you need payment.